We keep all our customer information confidential. We do not sell, share, or divulge any information to third parties. As a WineShop At Home customer, you will receive email confirmations regarding orders or shipments. We may also email you at certain times in the effort to inform you of upcoming promotions and new selections we believe would be of interest. To be removed from our mailing list, please click the “Unsubscribe” link found in the footer of our emails. Or you may contact our customer service department at 1-518-888-1339 or

If you place an order via our secure server, all your personal information is encrypted before it is transmitted over the internet. We retrieve your order from our server, also via a secure connection. If you prefer not to enter your credit card online, you can call and order at 1-518-888-1339.

Why does this site use cookies? The cookies are used to track what you put into the “shopping cart” and simply makes shopping easier. Credit card numbers are never stored in cookies.

Customer Satisfaction Guarantee
We will gladly replace any wine that is damaged or flawed within 30 days of receipt. Please contact our Customer Service Department at 1-800-946-3746 or to arrange for the return and replacement of your product. View more information about our return policy here.